I was recently a guest on the Hospitality Mavericks podcast to talk about running a successful hotel and hospitality operation. You can find the podcast at: https://hospitality-mavericks.lnk.to/kc3RgFA or through your favorite podcast app by searching Hospitality Mavericks.
What sets great hospitality operations apart is the attention they place on thinking through every aspect of their services and offerings, and the effort they place on those deliverables.
We all know that it’s frustrating to arrive at a hotel or vacation rental and not be able to get in to your room. Aside from needing a place to drop off your things, travel is tiring plus you want to get settled so you can get down to the business of your trip in the first place.
You can’t just hand over the keys when you rent your home to a short term guest. There are a handful of critical items that you need to take care of before collecting money for having someone stay at your place.