I was recently a guest on the Hospitality Mavericks podcast to talk about running a successful hotel and hospitality operation. You can find the podcast at: https://hospitality-mavericks.lnk.to/kc3RgFA or through your favorite podcast app by searching Hospitality Mavericks.
There’s a fine line between helpful and annoying service and the same goes for communication. Have you ever ended up on an email marketing list? The ones where they just won’t leave you alone, sending email after email, day after day. Don’t be that guy.